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Dear white dudes in tech, when you screw up: Say "I'm sorry and I'll fix it." then, shut the fuck up. How have you not learned this yet?Permalink On twitter.com
❤️ 8 Favorites 2014 Jul 25 Mood -3 🙁
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…in reply to @jefflembeck
I swear, this crazy bullshit happens every week. And you keep on doing the same defensive crap over and over. Apologize. Shut up. Listen.Permalink On twitter.com
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…in reply to @jefflembeck
Maybe you didn't mean to be a huge asshole. That's good! That's a start. Now, apologize for being one. Fix the issue. Shut up. Listen.On twitter.com
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…in reply to @jefflembeck
Also, it's nobody else's job to educate you on this shit, so referring to them telling you when you fuck up as "piling on" is bewildering.Permalink On twitter.com
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…in reply to @jefflembeck
Disregard all of the above if you meant to be an asshole. I mean, you can go fuck yourself at that point, but yeah no free PR advice for youPermalink On twitter.com
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…in reply to @jefflembeck
Oh, and go read this by juliepagano - she is significantly better at all of this than I am - juliepagano.com/blog/2014/01/06/on-making-mistakes/Permalink On twitter.com