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…in reply to @johnbender
johnbender The second! People focus very very strongly on a specific set of numbers given to them because they are easy to measure and ignore all other variables to the detriment of the users.On twitter.com
❤️ 1 Favorite 2021 Nov 4 Mood 0
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…in reply to @jefflembeck
johnbender We've had this problem for a very long time and over time, the data of focus changes, but what we truly care about is user experience for every user who visits and maybe those numbers are a bad measurement for that.Permalink On twitter.com